Terms of Service

The terms and conditions governing your use of CalDuro.

Last updated: July 7, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) form a binding agreement between you and CalDuro, Inc. (“CalDuro”, “we”, “us”, or “our”) governing your access to and use of our website, applications, APIs, and related services (collectively, the “Service”). By creating an account, accessing our booking pages, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you must not use the Service.

If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case “you” refers to that entity.

2. Description of the Service

CalDuro is a scheduling and meeting-intelligence platform that allows Organizers to publish booking pages, sync availability with connected calendars, automatically generate video conferencing links, run workflow automations, and (where enabled) record, transcribe, and generate AI summaries of meetings.

Certain features, including AI Meeting Features (recording, transcription, and AI-generated summaries), calendar and video conferencing integrations, and specific workflow triggers, may be labeled as beta, early access, or otherwise identified as in-development. Beta features are provided “as is”, may change or be discontinued at any time without notice, and may be less reliable than generally available features.

3. Accounts & Eligibility

  • You must be at least 16 years old to create an account. If you are between 16 and the age of majority in your jurisdiction, you may only use the Service with the involvement of a parent or legal guardian.
  • You agree to provide accurate, current, and complete information during registration and to keep it up to date.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at support@calduro.com if you suspect unauthorized access.
  • If you join or create a Team workspace, the Team owner/administrator may be able to view, manage, or remove content associated with Team members’ use of the Service, in accordance with the roles and permissions they configure.

4. Plans, Billing & Cancellation

  • Plans. CalDuro offers a Free plan and paid subscription tiers (currently Professional, Team, and Enterprise) with different feature limits, as described on our Pricing page. We may introduce, modify, or retire plans and features at our discretion, with reasonable notice for material changes affecting paid subscribers.
  • Billing. Paid subscriptions are billed in advance on a recurring basis (monthly or annually, as selected) through our payment processors, Stripe and/or Paddle. By subscribing, you authorize us (via our payment processor) to charge your chosen payment method on each renewal date until you cancel.
  • Auto-renewal. Subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date. You can cancel at any time from your account billing settings; cancellation takes effect at the end of the current billing period.
  • Price changes. We will provide at least 30 days’ notice before any price increase takes effect on your next renewal.
  • Refunds. Except where required by law, fees are non-refundable, including for partial billing periods or unused features. We may, at our discretion, issue refunds or credits on a case-by-case basis.
  • Taxes. Fees are exclusive of applicable taxes, which we will charge where required by law.
  • Booking payments. If you enable paid bookings for your event types, you are responsible for the accuracy of pricing shown to Attendees and for complying with applicable consumer protection and tax laws in connection with such charges. Payments are processed by Stripe under Stripe’s own terms.

5. Acceptable Use

You agree not to, and not to permit others to:

  • Use the Service for any unlawful purpose, or in violation of any applicable local, state, national, or international law or regulation.
  • Use workflow automations, email, or webhook features to send unsolicited bulk communications (spam), phishing content, or malware.
  • Record or transcribe a meeting without obtaining all consents required by applicable law, or use AI Meeting Features to surveil or record individuals without their knowledge where notice or consent is legally required.
  • Reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent such restriction is prohibited by law.
  • Interfere with or disrupt the integrity or performance of the Service, including through unauthorized scraping, load testing, or circumventing rate limits or usage caps.
  • Attempt to gain unauthorized access to the Service, other accounts, or connected third-party integrations (e.g., calendars, video conferencing, payment accounts).
  • Upload or transmit content that infringes the intellectual property, privacy, or other rights of any third party, or that is defamatory, obscene, or otherwise objectionable.
  • Resell, sublicense, or provide access to the Service to third parties outside your organization except as expressly permitted by your plan.

We reserve the right to investigate suspected violations and to suspend or terminate access for accounts that violate this section.

6. Your Content, Recordings & Transcripts

“Your Content” means data you or your Attendees submit to the Service, including booking details, custom form responses, notes, and, where enabled, meeting recordings, transcripts, and AI-generated summaries.

  • Ownership. As between you and CalDuro, you retain all ownership rights in Your Content.
  • License to us. You grant CalDuro a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display Your Content solely as necessary to provide, secure, and improve the Service (including generating transcripts and AI summaries you request), and as otherwise permitted under our Privacy Policy.
  • Your responsibility for recordings. If you enable recording or transcription of a meeting, you are solely responsible for (a) notifying all participants that the meeting will be recorded and/or transcribed, (b) obtaining any consent required under applicable wiretapping, recording, or data protection laws in your and your participants’ jurisdictions, and (c) how you use, share, or disclose the resulting recordings, transcripts, or summaries. CalDuro is not responsible for your compliance with such laws.
  • Accuracy of AI output. Transcripts and AI-generated summaries are produced using automated speech-recognition and language-model technology and may contain errors, omissions, or inaccuracies. You should not rely on AI-generated content as a substitute for your own judgment, especially for decisions with legal, financial, medical, or safety implications.
  • Removal. We may remove or disable access to Your Content that we reasonably believe violates these Terms or applicable law.

7. Third-Party Services & Integrations

The Service allows you to connect third-party products, including Google Calendar, Microsoft Outlook/Office 365, Apple Calendar/CalDAV, Zoom, Google Meet, Microsoft Teams, Slack, Notion, Zapier, HubSpot, Stripe, Paddle, Mailchimp, and WhatsApp (“Third-Party Services”). Your use of any Third-Party Service is governed by that provider’s own terms and privacy policy, and is between you and that provider. CalDuro is not responsible for the availability, accuracy, content, or practices of any Third-Party Service, and connecting a Third-Party Service does not make its provider our agent or partner. We may discontinue support for a Third-Party Service integration at any time, including if the provider changes or revokes API access.

8. Workflows & Automated Communications

The Service lets you configure automated emails and webhooks triggered by scheduling events (e.g., booking created, cancelled, or rescheduled). You are solely responsible for the content of these communications, for ensuring you have the right to contact recipients, and for complying with applicable anti-spam, marketing, and data protection laws (such as CAN-SPAM, CASL, and GDPR) in connection with any automated communications you send through the Service.

9. Service Availability & Changes

We strive to keep the Service available and performant but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our reasonable control. We may add, change, or remove features at any time; if a change materially reduces functionality you rely on in a paid plan, we will provide reasonable advance notice where practicable.

10. Intellectual Property

The Service, including its software, design, text, graphics, and the CalDuro name and logo, is owned by CalDuro, Inc.or our licensors and is protected by intellectual property laws. Except for the limited rights expressly granted to you to access and use the Service, we reserve all rights, title, and interest in and to the Service. You may not use our trademarks or branding without our prior written consent.

11. Confidentiality

Each party may have access to non-public information of the other party in connection with the Service (“Confidential Information”). Each party agrees to use the other’s Confidential Information only as necessary to perform under these Terms and to protect it using at least the same degree of care it uses to protect its own confidential information of similar importance, but no less than reasonable care.

12. Suspension & Termination

  • You may stop using the Service and delete your account at any time from your account settings.
  • We may suspend or terminate your access to the Service, with or without notice, if you materially breach these Terms, create risk or legal exposure for us, engage in fraudulent or abusive behavior, or if required by law.
  • Upon termination, your right to use the Service will immediately cease. We will handle any retained personal data in accordance with our Privacy Policy, including applicable data deletion timelines.
  • Sections that by their nature should survive termination (including Sections 6, 10, 11, 13, 14, 15, and 16) will survive.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI-GENERATED TRANSCRIPTS, SUMMARIES, OR OTHER OUTPUTS WILL BE ACCURATE OR COMPLETE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CALDURO OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

15. Indemnification

You agree to defend, indemnify, and hold harmless CalDuro and its officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) Your Content, including any recordings or transcripts you create; (c) your violation of these Terms or applicable law; or (d) your infringement of any third party’s rights, including privacy or intellectual property rights.

16. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good faith informal negotiation. If unresolved within 30 days, the dispute shall be submitted to the state or federal courts located in Delaware, and both parties consent to the exclusive jurisdiction and venue of those courts, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or Confidential Information.

17. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will notify you by email or through an in-app notice at least 15 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and may close your account.

18. Miscellaneous

  • Entire agreement. These Terms, together with our Privacy Policy and any order forms or plan-specific terms, constitute the entire agreement between you and CalDuro regarding the Service.
  • Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.
  • No waiver. Our failure to enforce any right or provision will not be deemed a waiver of such right or provision.
  • Assignment. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.

19. Contact Us

Questions about these Terms can be sent to:

CalDuro, Inc.

548 Market Street, PMB 62789, San Francisco, CA 94104, USA

Email: legal@calduro.com

For information about how we handle personal data, see our Privacy Policy.